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Communicating Design Processes Effectively and Efficiently

TitleCommunicating Design Processes Effectively and Efficiently
Publication TypeTechnical Report
Year of Publication2011
Date Published07/2011
Publication Languageeng
KeywordsCenter for Integrated Facility Engineering, Charrette, CIFE, Communication, Information Management, Organizations, Project Management, Stanford University, Technology and Innovation Management, Validation
AbstractIndustry struggles to efficiently implement design process management methodologies aimed at improving communication of design processes. Meanwhile, project information management methodologies enable efficient communication of product information but do not communicate design process information. The lack of methods for effective and efficient design process communication manifests as a struggle to effectively and efficiently: (1) collaborate within projects, (2) share processes between projects, and (3) understand processes across projects to strategically invest in improvement. These struggles motivate the paper’s first contribution: a set of metrics and accompanying test method for evaluating a design process management methodology’s ability to effectively and efficiently communicate design processes. As a second contribution, this paper applies the metrics and the test method to validate the Design Process Communication Methodology (DPCM). DPCM specifies elements and methods for exchanging and organizing digital information in the context of the design process. Results demonstrate that designers employing DPCM accurately capture processes with little effort. When collaborating, process clarity and information consistency result in little rework, and positive iteration enables consideration of multi-disciplinary design trends. Designers share processes between project teams without committing process mistakes. DPCM enables the understanding of processes providing insights into the relationships between design integration and project performance; and opportunities for strategic investment in improved processes.
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