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Concurrent Knowledge Systems Engineering

TitleConcurrent Knowledge Systems Engineering
Publication TypeWorking Paper
Year of Publication1989
AuthorsKunz, J
Date Published07/1989
Publication Languageeng
KeywordsCenter for Integrated Facility Engineering, CIFE, knowledge-based systems, Maximum Anxiety Heuristic, Stanford University
AbstractTo build a knowledge system, it is necessary to specify the purposes in building the system, the domain description, reasoning and decision criteria, user and system interfaces, and a set of case examples to use in testing. These issues are offered as the major issues in building knowledge systems. This paper argues that they should be developed concurrently so that each is understood at an equal level of maturity at each stage of the knowledge systems development process. The "maximum anxiety heuristic" is an organizing principle to direct the attention of developers to these issues: the development process should focus on one of these issues until some other appears to be less well defined, or until some other causes greater anxiety. This opportunistic development activity can be used throughout the software development process, from concept definition through maintenance. The benefit of using this heuristic is that all of the basic knowledge engineering issues will be addressed explicitly, and addressing one helps to clarify understanding of the others.
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Citation Key1204